In 1999 Victor Hnyp and Tina Hnyp - primary directors of
California Decor Store - built a custom home in Redding. The
original intent was to sell the home as a spec home, but the
Hnyps fell in love with the house - and the home building
experience. During the next few years the Hnyps, along with investor
partners, built and sold several more spec homes. Some of the finish
items used in the homes - granite, marble, and travertine tiles
- were imported from Mexico. Each time the Hnyps went to Mexico their friends would request
items be brought back for them: vases, wrought iron, statues,
pottery, and other home decor. Pretty soon the Hnyps realized that
Redding could use a store that specialized in imported home decor
and gifts. The Hnyps decided to put their idea to the test. They rented a
10' x 10' booth space at the 2004 Spring Home and Garden Show at the
Shasta County Fairgrounds in Anderson. The test items sold well, and
California Decor Store was born! California Decor Store opened for business on May 26, 2004, in
the Redding Downtown Mall. The store was originally 2,025 square
feet in size. In October a Garden section was added, and the store
grew to 3,400 square feet. In 2007 the thrift store next door moved to a new location, and
California Decor Store leased the available space and began an
extensive remodeling. On April 28, 2007 the new section opened for
business and the store nearly doubled in size to 6,400 square feet.
We are now the largest home decor & gift store in Redding. California Decor Store is committed to Redding's downtown
revitalization. We have 6 years left on our current lease, with an
option to extend for 7 additional years.
California Decor Store's mission is to be known as "the"
store in Redding where customers come to have fun, socialize,
and shop for affordable, unique home decor accessories and
gifts. Our goal is to treat each customer and each sale as if its the
most important transaction we've ever had.
CUSTOMER SERVICE:
Top priority - Period! When you walk through our doors we want you
to feel special! Our goal is to quickly greet you and ask you if you
need assistance: If you want
to browse and take your time - let us know and we won’t hound
you. Need help
deciding on colors, styles, or placement? Just ask, and we’ll
offer you in-store expertise and guidance - FREE. In a hurry
to find a last-minute gift? Just let us know and we’ll drop
whatever we’re doing to help you get in and out quickly. We’ll
even gift-bag your gift purchase with tissue in one of our CDS
logo Kraft bags
free
of charge.
SHOPPING SHOULD
BE FUN! While you
shop, we play “vacation music” to soothe your soul. Jimmy Buffet,
various Hawaiian and Reggae bands take you away from Redding and
place you on your favorite beach! Our staff and crew are constantly
joking and bantering with each other (we believe that WORKING should
ALSO be fun!) and you are more than welcome to join in! From the
latest funny one-liner to discussing a favorite restaurant - we love
to interact with our customers. Nothing thrills us more than seeing
a group of friends meet each other in the store before or after a
dinner or show.
BE CONFIDENT IN
YOUR PURCHASE:
Not sure if something fits in with your existing decor? Wrong color,
size, or the spouse doesn’t like it? No problem! We have a 30-day
refund or exchange policy - no questions asked! As long as the item
comes back in the same condition it left, you’re covered! Don’t have
your receipt? No problem! We can look up your purchase history in
our computer system.
GREAT PRICE,
GREAT QUALITY: We strive to
remain affordable without sacrificing quality. Customers constantly
tell us we have the best prices and selection in Redding.
IF WE DON’T HAVE
IT, WE’LL TRY OUR BEST TO GET IT FOR YOU:
Looking for something
hard-to-find, a certain size, or a certain color? We’ll add your
name to our Customer Special Request Book and then try our best to
find it for you through custom-shopping. Once we locate the item and
bring it to CDS we’ll call you and let you know to come in and see
it. Doesn’t matter if it is a $2 keychain or a $2,000 curio cabinet
- if it isn’t what you were looking for you are NOT under obligation
to purchase it! We are able to fulfill on average 40% of Special
Requests for our customers.
WE’LL HELP YOU
LOAD YOUR VEHICLE. Need
help out to the car? No problem! We have a convenient loading zone
literally 10 feet from our front door. Something too large for you
to haul home by yourself? We’ll deliver it to your home for a
nominal charge.
HONESTY - ALWAYS
THE BEST POLICY! We
will NEVER up-sell you or mislead you about a product. We will
honestly tell you if we have plenty of an item in stock, or if we
are running low. If something isn’t designed to go outdoors or isn’t
dishwater-safe we’ll do our best to warn you.
GIVE BACK TO THE
COMMUNITY. From food
drives to raffle donations, from downtown revitalization to homeless
shelters, we strive to help local schools, charities, and non-profit
organizations whenever we can.
HAPPY CUSTOMERS =
BUSINESS SUCCESS = EVEN BETTER SELECTION / PRICES:
Positive word-of-mouth is why
we’ve grown to be the largest home decor / gift store in Redding.
Wonderful repeat customers are why our sales have grown 30% each
year. This allows us to carry more products, get better prices from
vendors, and pass the savings on to you!
SOMETHING NOT TO
YOUR SATISFACTION?
Did we fall down on something? I want to know about it! Feel free to
e-mail me with ANY questions, comments or concerns. I promise I will
personally respond back to you. My e-mail address is:
VictorH@CalDecorStore.com
We realize that items displayed in our store may
not look the same once you bring them to your
home or office. We want you to be comfortable
with your purchase, and we encourage you to "buy
and try"!
We have a "no questions asked" return policy. You
may return ANY item to our store within 30
calendar days of purchase for full refund or
exchange. Your original receipt is beneficial,
but NOT REQUIRED.
Item must be in brand new condition, with no
scratches, dents or blemishes. We do NOT require
original packaging.
"Scratch and Dent", "Clearance", or "Closeout"
items are NOT RETURNABLE. These items are
clearly marked down on the price tag or
on your receipt. We reserve the right to refuse
the return/refund of any item that was sold at a
discount.
Qualified refunds will be issued in the SAME FORM
as your original payment. In other words, if you
paid CASH you will receive a CASH refund. If you
paid by CREDIT CARD you will receive a CREDIT
CARD refund.
In some instances you may be issued a refund in
the form of a store GIFT CERTIFICATE.
SPECIAL REQUEST ITEMS:
Items that we special order for customers (such as
furniture or catalog special orders) usually
carry a "no obligation to buy" policy. We know
that if you don't like the item - someone else
will!
Once your Special Request item arrives at our store
you have the right to refuse purchase of the
item. Any deposits will be refunded to you in
the same form as the original deposit.
Special Request items carry the same 30-day return
policy as regular store items.
On rare occasions a Special Request item may be so
customer-specific or hard to find that we will
specify it as NON-REFUNDABLE. You will be
informed - in writing - of this situation at
time of order.
California Decor Store is a DBA subsidiary of
Lassen Consulting, Inc., founded in 2002. Lassen
Consulting, Inc. is listed with Dun & Bradstreet. For
D&B information on the Company click
HERE. Corporate Address: Store Address: 1419 Yuba Street Phone Number: (530) 229-9301 Federal Tax ID: <Please call> State of California Corporate ID: California Reseller Permit No.: Memberships: Greater Redding
Chamber of Commerce
Downtown Redding Business Association
Viva Downtown
1538 Market Street, Suite #5
Redding, CA 96001
Redding, CA 96001
C2379282
<Please call>
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